Ruby and Tango

Ruby and Tango
Me 'n' Ruby and of course Tango

Thursday, 27 October 2011

A couple of little grumbles

I was reading the newspaper the other day and there was an article on to-day’s doctors. It struck a cord with me having had a bit more to do with doctors in the past couple of years, than the previous 50 as far as I can gather. The author was commenting about the more cavalier attitude and changes from yesteryear  in the medical profession.

He, like me can remember a time when a visit to the doctor was a case of trotting down to the local surgery, walking in, taking a seat and waiting your turn.  For my case I’m talking about the late forties to the mid sixties. I recall our local surgery was not much bigger than the average bathroom, with a bench down one side and the rest was standing room only, even outside weather permitting. There was a little old lady called Maggie who went to a metal case as soon as you went in, pulled out your file and gave it to you, with a cheery hello how’s the rest of the family, I was fascinated by her extremely bowed legs [I was very young] which were obviously the result of rickets.

Our Doctor was called Doctor Salmon and I was with him right up until I moved from Scotland and moved to England. OK in these days, few people had phones, so we couldn’t make appointments, home visits were much more common as most didn’t have transport if we were too poorly to get a bus.

How different nowadays, some surgeries won’t let you make appointments ‘over the counter’ and you must phone, when you do, you get the usual menus, when you do get to speak to a person, they offer you something about 4 – 5 hence,and ask you which doctor you’d like to see, we have seven in our practice,  and then have the cheek to ask you what the problem is. I even read that some patients have been ‘blacklisted’ for being problematic. One woman being ejected because her child was crying in surgery.

There are about  ten receptionists/secretaries behind the screen, plus about three nurses, so  it’s no wonder that parking is a problem. with half the spaces allocated to staff, the only alternative to parking on the 1 hour street zone, is using the local supermarket next door.

I have never seen a doctor at the time of the appointment usually half to three quarters of an hour later, and because they are running late, haven’t got the time to listen.

The author of the piece makes reference to the ‘gangster moll like receptionists’ also strikes a chord, but I may save that for another day.

you can read the article in the Sunday Express /From the editor/ Martin Townsend.

There I feel better now.

The last time I went, my doctor, only the other week, he had one eye on the computer and I’m sure one on the clock. I came away feeling distinctly let down, as I don’t think he really understood why I was there.

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  1. I can relate to all of that, especially when I was still going to private doctors who were shuffling prisoners....I mean patients in and out as fast as possible to maximize the insurance claims and co-pays. All hail the mighty dollar!

    Now that has changed for me. I'm receiving government health care, usually get called in to see the doctor before my scheduled time and he spends as much time with me as it takes. The exception is when I have to see a specialist which means waiting for an appointment to be scheduled and the phone call informing me when I'm to show up.

  2. I agree with you. Many doctors think that the good Lord created them and thus they are godly. I know better though. LOL

  3. Hi Arlene, I guess I am one of the lucky ones, I call my Doctors office, I can almost always get in within a day or 2. Most of the time I don't have to wait longer than 5 minutes after my appointment time. Then my doctor takes as long as needed to talk to me and figure out my needs. He takes real good care of his patients. I have been with him for at least 32 years.

  4. Sometimes I get right in and sometimes must wait. Depends on which Doc I'm going to see. My regular doctor takes her time and explains things well, turns the computer and shows me results of tests. The one I go to because of the eye stroke is almost always a wait. Try to schedule him first thing in the morning and you can still hear him talking in the hall.

  5. Seems to me that the ladies on here have drawn the short straw ;-) lucky Chip and Horst, Terry I don't understand what you mean by 'eye stroke' can you explain?
    Thanks all for you input.


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